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About the products...All items are hand-knitted and completed by Dame Knit-A-Lot herself.  Unless otherwise specified, all yarn is acrylic and stuffing is synthetic fibre.  All materials are new and high quality. Every effort is made to make items strong and durable, when purchasing for babies or young children, common sense and supervision is advised.

Purchasing...Items can be purchased online using the Shop Now button. Checkout is via Paypal, Visa or Mastercard.  Local customers may prefer pickup from Knit-A-Lot HQ or markets.  Please feel free to click Contact Me and ask.

Postage...Most items are posted using Australia Post prepaid satchels which have tracking.  These are delivered across Australia in 2-5 working days.  Postage costs for your order are as follows:
          order cost $0.01 - $49.99 postage cost $8.50
          order cost $50.00 - $199.00 postage cost $13.80          
          order cost $200.00 and over postage cost $17.10.

Very small items can sometimes be posted as a "large letter" costing only $2.00. If you think your order might fit this category, please Contact Me before purchasing.

Express Post (overnight delivery) is available upon request. Costs are as follows:
          order cost $0.01 - $49.99 express postage cost $10.85
          order cost $50.00 - $199.00 express postage cost $15.65
          order cost $200.00 and over - postage cost $24.80
If you want to request Express Postage, please Contact Me before purchasing.

Unfortunately orders are unable to be delivered outside Australia.

Tracking your order...When you have completed checkout, you will receive an e-mail from Paypal confirming your order and payment amount.  Your order will be posted on the same working day (or next if late in the day) and you will receive an e-mail from Dame Knit-A-Lot advising your tracking number.  This can be checked on the Australia Post website to see when you can expect delivery.

Custom Orders...Enquiries about custom orders are welcome.  Acceptance of the order is at the discretion of Dame Knit-A-Lot. You will receive a written quote on cost and time. Some custom orders may require an up-front payment before commencement.

Returns...Dame Knit-A-Lot's Little Gift Shoppe does not accept returns based on change of mind.  Because each item is hand-made in very small quantities, faulty goods are extremely rare.  If you feel you have received faulty goods, please contact this website within 3 days of receipt of goods to discuss a refund or replacement.

Any questions...Please don't hesitate to Contact Me.

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